FAQ's

Here are a few of the Repan>frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at phoenixaccessories01@gmail.com

Q: Is COD (Cash on Delivery) available?

Ans: Yes

Q: How long will it take for my items to arrive?

Ans: It will usually take minimum 2 to maximum 6 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Q: Is shipping really FREE?

Ans: Yes, Shipping is FREE all over India.

Q: Do you provide a refund or return in case I face any issue with the product?

Ans: Yes, we have our simple 5 days return and refund policy. Please check that in our policy section.

Q: How long will it take to receive a tracking number?

Ans: It will usually take between 1-2 business days.

Q: Will I receive a confirmation number when I place my order?

Ans: Yes, all customers will receive confirmation after placing their orders (NOTE: Please contact us if you don't receive one within 12 hours)

Q: Who can I contact if I have a problem with my order?

Ans: All inquiries can be forwarded to phoenixaccessories01@gmail.com

Q: How can I pay?

Ans: We accept all Major Credit Cards, Debit Cards, UPI, Net Banking, etc. We also do cash on delivery all over India.

Q: Is Checkout on this site safe and secure?

Ans: You can be absolutely sure that all purchases here are safe and secure.

Q: How to cancel my order?

Ans: In the event you wish to cancel your order, please email us your order number at phoenixaccessories01@gmail.com (NOTE: Contact us within 12 hours if you wish to cancel your order)